At BW Customs, we stand behind the quality of our products and services. Here’s what our warranty covers:

Moisture in Housings – Covered for up to 1 year from the date of purchase.
LED Accessories – Enjoy a 1-3 year warranty on LED components.

• First Year: Free replacement of defective parts.
• After Year 1: Replacement parts are available for a small fee.

Please Note:

• The warranty applies to defects in materials or workmanship.
• Damage caused by improper installation, misuse, or modification is not covered.

If you encounter any issues, contact us and we’ll work with you to resolve them quickly and efficiently!

In automotive lighting, switchback refers to LED lights that can perform two functions by switching between two colors. Typically, these lights:

Run White – As daytime running lights (DRL) for a clean, modern look.
Switch to Amber – When the turn signal is activated, providing enhanced visibility and safety.

Switchback LEDs are popular for their sleek functionality, as they automatically toggle between colors based on the action, ensuring both style and practicality.

RGBW stands for Red, Green, Blue, and White, and it refers to LED lighting that includes four color channels:

🔴 Red
🟢 Green
🔵 Blue
⚪ White

This combination allows for millions of color options by mixing red, green, and blue while offering a true white channel for clean, bright, and pure white light.

RGBW lighting is ideal for creating vibrant color displays or switching to a traditional white light when needed, making it versatile for both customization and practicality.

At BW Customs, many of our products are custom-built to order and tailored specifically to your preferences. For this reason:

No Returns or Cancellations – Once an order is placed, it cannot be canceled or returned, especially for custom or pre-built items.

It is the customer's responsibility to ensure that the correct product is being ordered for their specific vehicle. If you are unsure, please reach out to us before placing your order—we’re happy to help guide you.

However, if there is an issue with your product due to manufacturing defects or other warranty-related concerns, we are happy to assist under our warranty policy.

Halos:

• Appearance: A circular ring of light that surrounds the headlight projector or reflector.
• Functionality: Typically used as a daytime running light (DRL) or accent light.
• Color Options: Available in various colors, including white, RGB (color-changing), or switchback (white and amber).
• Effect: Adds a modern, stylish look to your headlights and enhances visibility.

Demon Eyes:

• Appearance: A light source installed inside the headlight projector, illuminating the lens with a glow.
• Functionality: Purely decorative; provides a glowing effect visible when the headlights are off or on low beam.
• Color Options: Commonly available in RGB (color-changing) for a dramatic and customizable look.
• Effect: Creates an aggressive, eye-catching "glare," giving your vehicle a bold and unique appearance.